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Welcome to Our Virtual Tour System Support Page

This page includes help documents and tutorials that will help you navigate through the TOURBUZZ client panel

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Downloading Images

To download images from a tour

  1. Login to the Client Panel and click on the tour you are downloading images for

  2. Click on the download icon

  3. Select the images you’d like to download by checking/unchecking the appropriate boxes

  4. Click on the blue button: “Download All Media.” This will save the images as a zip file in your downloads folder

  5. If you are on a Mac, your files will automatically unzip. If you are on a pc you will need to unzip your files to access them. To do so, drag the downloaded folder from your downloads folder to your desktop. Doing so will unzip your files for you.


For more help unzipping your files, watch the video below:

PC/Windows Instructions

MAC Instructions


Get started quickly! Below is a tutorial video which will get you going ASAP by adding the MLS# / Property Description / and Price so you can immediately begin posting the tour .



Below are two screenshots on the process of deactivating a sold or off market property.


Still Need Help?

Then give us a call!  We love helping our clients!

904-572-3077 xt. 1  (Scheduling and Support)

Monday thru Friday 8:00 a.m. to 5:30 p.m.

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